A letter from Mark Nelson, CIC:
Years ago, I was faced with a dilemma. I
utilized an agency management system that was acquired by a competing
company. Out of the goodness of their heart, the new company
offered to resell the product to me at an even higher price with no
real enhancements. I decided to scrap the old obsolete system
and find a new system. I sampled various products including
DORIS, Agency One, Agency Manager, Smart Agent, Rackley System, and
many more. I settled first on Agency One.
When the actual product came in far below
expectations I was able to secure a refund. I then purchased a
program called Smart Agent out of desperation. The system
although better than Agency One was far from user friendly, but we had
no other choice. We fought with it for months only to throw it
out in the garbage and write off the loss. Back to square one, I
read a tiny ad for a program called Amsoft. I ordered a demo and
found it easy to use ( but I found all demos easy to use). Being
completely lost for a management system under $20,000, I went ahead
and ordered the software, after all, the price was very cheap and we
had nothing to lose. Upon receiving the software, we quickly
installed the program and off we went.
I never intended this to be our management system
for the long haul, but rather a simple Band-Aid until a
"real" management system came along. That was seven
Not only are we still using Amsoft, but we have
expanded it to our network, using the ACORD Forms, Receipting System,
Policy Detail, File Notes, Transactional Filing, and on January 1st,
2000, we will discontinue all paper files and use the imaging option,
recently added, combined with the transactional filing system.
I have seen the AMS, Applied, DORIS, Smart Agent,
and Agency One systems, and none can come close to the power,
simplicity, and performance of Amsoft for the small and medium sized
It is inexpensive, simple to learn, use, and the
support provided by Hoffman Computer Systems is far superior to
anything I have seen.
I have been so enthused with this product, I have
voluntarily offered my endorsement to this product and recommend it to
anyone looking to automate their agency without having to sell their
first born to do it. This product is simple, stable, user
friendly, safe, reliable and affordable. If you have not seen
this product, look at it. If you have questions, please feel
free to contact me.
Mark Nelson, CIC
here to e-mail]
Thanks for you continued interest in making Amsoft an excellent tool for agencies such as mine.
Have a great day,
- Jerry L. Mathern
The description of the Hoffman System capabilities left out the most important feature and that is
the ability for an agency to become paperless in a very efficient manner. This system, I believe,
will stack up above any other agency management system on the market, bar none. Anyone that is not
taking advantage of this part of the system sure should take a serious look at this very simple but
I am very impressed with your software - it has helped my agency significantly. I don't know how
I managed without this program, but I am really happy to have found this type of product for
my business. Thank you very Much.
- Paul Gonzales
Re:Scanning: I am really excited about this new software - thanks for developing it!
- Ron Wooten
Just wanted to say that we love Amsoft...it has been a great system to work with. It's very user
friendly and easy to use and understand. The scanning is fantastic and is going very well. We are
completely paperless at this point. Thank you for a great first year!
- Lola Kirst
Amsoft's customer service department is truly helpful. In
this day and age of computers and voicemail, it's comforting to know
that during business hours there is always a live person to speak to.
Wendy always helps us when we have a technical issue, and stays on the
phone with us until the matter is resolved. Being technically
UNSAVVY, Amsoft is wonderful in keeping everything simple enough for
even me to understand. It is a pleasure having them as part of
our agency management team.
HG Insurance Agency, Inc.
Lynbrook, New York