It is always possible for a data file to be damaged from surges or malfunctions of your computer. Amsoft provides a File Maintenance program which in most cases can restore a damaged file. This function must be used when installing an upgrade as it will convert your old files to match the new program. Whenever you use this function you should make a back up of your data first. Should you need to make a quick backup, you can use the 'Zip Files' option on the Clint Files File Maintenance menu. This should not replace your daily backups.
To use the file maintenance program from the main menu click on 'File' and chose File Maintenance. You will then be given the following choices:
Client Files
ACORD Files (If you choose this, you will be given 2 more choices - Personal & Commercial)
Click on one of the options, and you will be taken to File Maintenance. Click on 'Rebuild Files'.
If you chose Client files, you will see a list of choices:
Clients
Payroll
Checks
You only need to run those sections that you actually use. When you make a choice, Amsoft will rebuild all related files.